Ohio’s Home Energy Assistance Programs (HEAP) are an integral part of the social safety net for Ohio’s older citizens. Many older adults with limited incomes rely on this assistance, and would not be able to get through the winter without it. This frail population is extremely vulnerable to temperature extremes; they are the first to succumb to respiratory illnesses and other ills due to freezing temperatures or deadly heat. For them, a lack of resources is a health issue as well as a financial one.

Applied directly to the customer’s utility or bulk fuel bill, the benefit can help manage heating costs during the cold winter months. Customers who are threatened with disconnection, or have been disconnected from their utility service, may also be eligible for the HEAP Winter Crisis Program.

When applying, make sure to have copies of the following documents:

  • Proof of income for each household member. Income includes: Supplemental Security Income (SSI), Social Security Disability Income (SSDI), Social Security, Pension, Alimony, Wages, Self-employment, Unemployment, etc.

  • Copies of your most recent utility bills

  • A list of all household members, including Social Security numbers and birth dates

  • Proof of U.S. citizenship/legal residency for all household members. Documents that are accepted to prove U.S. citizenship/legal residency include: a Social Security Card, birth certificate, U.S. Passport, naturalization paper/certification of citizenship, permanent VISA, or INS ID Card.

Applicants can visit energyhelp.ohio.gov to apply online, download a copy of the application or find contact information for a local Energy Assistance Provider. Applications are also available at local libraries, county departments of Job and Family Services, Area Agencies on Aging, and at the button linked below.

Ohioans without income must schedule an appointment with the local Energy Assistance Provider to apply for the programs.